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Xbox game pass
So I added xbox game pass when I bought my pay monthly sim and it is on the email as confirmation I added it but I haven't had anything else on how to actually use it, no codes or anything. I've checked the app and I can't find anywhere that will jus...
I want to order broadband
I would like to order broadband but all I ever get, both on the app and website is “this service is not available”.
Add credit and plan
Hi,i have sim card,i have registered. How i can activate my plan? I have this sms from EE:Welcome to EE. Thanks for buying a £10 pack, it'll come out of your credit as soon as you use your phone. It gives you 500 minutes, unlimited texts, and 8GB of ...
sim card by EU (Slovakia)
Hi,i have buy sim card. I am in Slovakia. How i can activate my sim card in Slovakia? Thanks for your help.
£5 Everything Pack
HelloCan anyone confirm if the £5 Everything Pack is still available? I am an existing customer and still have it, but when trying to get my daughter signed up to the £5 Everything Pack, the cheapest I can find is the £10 Subscription Pack and there...
Moving home without full fibre availability while still in contract
I took out a 24 month plan for EE's Full Fibre 900 package in December 2022 and have had a positive experience overall. In the upcoming weeks I will be moving to a property which only has FTTC. This leaves around 6 months of my contract remaining whe...
Busiest Home 1.6Gb with BT TV Package
Just tried to order Busiest Home Broadband, with BT TV, but was told that the system cannot support ordering the two together - anyone else verify this? You can order Busiest Home as broadband only, or order BT TV and a lower broadband package but wi...
ONT RJ45 negotiated at 1Gbps only - on the 1.6 Gbps package
Just had my fibre installed today, and on the busiest household package the 1.6 Gbps. When connected to the Smart Plus Hub, it says WAN 1000Mbits when it should have said 2.5Gbps. I then connected the ethernet from the ONT directly onto my 3rd party...
Got the new 1.6gb service connected - max speed 900mb..
Hey all - After a complete nightmare getting the service up and running (they initially created the account as 900MB, had to cancel that account and are now trying to bill me for £1300), I finally have it running.Imagine my surprise when the max spee...
Upgrade EE 900Mbps to EE 1.6Gbps
Hi I’m currently on the EE 900Mbps Package, with 12 months of my contract left.I’d spoke to EE Broadband Customer Service earlier, about upgrading to the EE 1.6Gbps Package. It’s available at my home.I was told that I was an EE Legacy Broadband Custo...
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