The EE Community

Billing for personal & business

I have both personal and business contracts with EE. When I login, it is through my personal login. I click on my personal bill to understand or view the full bill and it takes me to a break down of my business contract. The site does not allow me to...

EE Website, is there anything but sales?

I am trying to log on and see my account details, things like a summary of my account, what I pay, what's included, what things outside my plan cost, upgrades, copies of past bills etc.I've spent hours and am going round in circles. This really shoul...

Signal issue

hi all I live in east devon and in a village call lymstone . I have to use WiFi when at home and when I walk into village I lose my signal completely down to one bar and it doesn’t even allow me to be make a call or hear when on a call  any suggestio...

sim card by EU (Slovakia)

Hi,i have buy sim card. I am in Slovakia. How i can activate my sim card in Slovakia? Thanks for your help.

My top us has been accepted but my pack did not start as not

Tried to top up and ended up on a contract!

Tried to top up my PAYG credit but for some reason the app couldn't do it, said my account may have been compromised and asked me to change my password. As I still couldn't top up I phoned 150 as that was the alternative method mentioned in the text ...

EE Network in Sale, Greater Manchester

Hi everyone,I just joined EE and not happy with the network performance in my area Sale. I can not be online without cut-off of network after 2minutes. This is keeping me so miserable can anyone help with what to do?

problem to change PAYG plan

One month ago, I bought an EE PAYG sim card. Today, I have received a text from 150 that said:IMPORTANT: you need £15.00 for your SIM Local Pack to start automatically. Please top up on ee.co.uk/myee. Until then standard rates apply: 40p/min & 20p/te...

SKYQ issue ,Asus Router with EE 900Mbps Package.

Hoping someone can help, we have changed from BT 900 Halo to EE 900 package saving £40 A month, very happy but have an issue I'm hoping someone maybe able to help with.EE have changed my internet within 24 hours, was surprised how quick it's happened...

Fraud

Had fraud on my account! Ee let someone get on my account steal my number! There name is still on my account!! Changed all my passwords so getting no answers what so ever !! Been told different things by different people when I phone! Told to wait fo...