The EE Community

I want to order broadband

I would like to order broadband but all I ever get, both on the app and website is “this service is not available”. 

Apple News Plus Free - Six months free

Apple News+ on EE | Entertainment on EE | EEAbove link says Apple News+ is Free for six month and Text NEWSPLUS to 150 so I did and received a link to redeem the code.However, the link is not working, it says 'We are sorry, the offer you're trying to...

Flashing Aqua Smart Hub 5G

I just got my router yesterday and I have already had some lengthy conversations with the customer service team, and will contact them again today, but I will run through the process as it may help others who encounter this issue. I am using an apple...

Error code o

Hi i need help my phone  keeps saying error code o When trying to text message  can anyone help  

Missing credit

I out £20 credit on my account, and without anything seeming to happen or my agreeing to buy anything, it has gone down to £19.60. Why would that be?

No calls

I am currently on holiday in Mexico we arrived Sunday and I have not received no phone calls or messages I am a self employed hairdresser and worried that I am loosing business. I have text my daughter and watts ap my son but nothing else any suggest...

No data connection

Hi there! I Got a question, I got my first sim plan with EE yesterday and I have full signal and stuff but the data isn’t working despite being turned on and off and put in diff. mobile phones. It’s been 24 hours now and I still can’t use it yet. The...

Do EE still have a live chat service? I can't seem to find it!

Do EE still have a live chat service? I can't seem to find it!I can't call during work hours and  i can't get through on the phone in the evenings. 

How to contact ee by email

Hi

Hi i need to talk to someone