The EE Community

Who Cannot Use Their Wi-Fi Controls in the App? A Poll

I just transferred from being a BT customer to EE.I've incurred numerous problems, one of them being unable to use my Wi-Fi controls within the App.So, the question: " How many of us still cannot use their Wi-Fi controls within the app?"If you respon...

Re: Unable to register my account on EE

I'm having the same problem adding my mobile account to EE after i login, i've come to EE from plusnet.I've 'linked' my mobile number to the account but can't see any link to view my mobile services, bills, perks etc. If i try to link again i'm told...

Dongle not working properly

Good morning I have a dongle under monthly contract but every now and then I have to reset it as it stops working. Since this morning it has not worked. I have unplugged on multiple occasions and plugged back in but still get no WiFi signal. Would an...

help with setting up a mini wifi 4G

I have inserted a PAYG sim which requires me to pay £10 to get the data once activated but when I try to activate the sim it says Invalid sim. When it asks for the mobile number I assume its the one for the sim and not my mobile phone. I have tried ...

Error code o

Hi i need help my phone keeps saying error code o When trying to text message can anyone help

Xbox game pass

Hi all, I have recently added Xbox gamepass as an add on to my phone contract. Does anybody know ow how I activate it and link it to an existing Microsoft account? Thank you, Lewis.

Flashing Aqua Smart Hub 5G

I just got my router yesterday and I have already had some lengthy conversations with the customer service team, and will contact them again today, but I will run through the process as it may help others who encounter this issue. I am using an apple...

Upgraded early but haven’t received return envelope yet

I recently upgraded my phone early and paid the £200 upgrade fee, I have received the new phone I upgraded to, I’ve had it for maybe over 2 weeks now, but I never received the envelope to return other phone, not with the new phone or separately. Just...

3G shutdown

I did not get any notification about 3G shutting down. I have been happily sending texts but today discovered I can no longer call out or receive calls. I texted "handset" to 150 and was told that my handset does support 4G - but it's been working on...

Resolved! Britbox as a benefit. Will it get replaced?

I have a free britbox subscription as part of my benefits. With it shutting down will EE replace it with something else?

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