Community Activity

ADDONS PURCHASE ERROR - HELP!

ADDONS PURCHASE ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/helpWhat happened?Sorry, we were unable to complete your request right now. Please try again later.I get this error when I try to check my addons or buy a ...

EE TV order still hasn't 'completed' ... No Netflix, no Now TV

Hi, I moved from BT Broadband and Sky TV, to EE Broadband and EE TV, go live date 12th April. The order won't fully 'complete' because of some issue re de-activation of BT Digital voice,  meaning I can't view my EE account details properly and have n...

Taggy2 by Visitor
  • 55 Views
  • 1 replies
  • 0 Helpful

activate a sim

I bought a sim card and it's not activated yet (I need it for my next visit in UK). I searched the EE page and I just can't find any prompts to activate the sim card, when you already have a number. All I can find are options to buy a sim card.Any ad...

Recordable tv boxes

Can anyone tell me why EE won't let me have 2 recordable boxes,as I have had (with BT) for years until EE came along.

Kim900 by Visitor
  • 37 Views
  • 2 replies
  • 0 Helpful

Can’t get broadband deals when logged onto website

Whenever I logon to the EE website and try to access broadband deals all I get is “Sorry, looks like a technical error. Please call us on 0800 956 6000 and we’ll try to get things sorted”.from what I can tell, I am not alone in having this issue and ...

KevinJ76 by Investigator
  • 3 Views
  • 0 replies
  • 0 Helpful

50% Off Airtime Offer

Why is it that I can get the current 50% off Airtime offer when I go as a new customer. The offer clearly states that it is available for existing EE Mobile users as well, you just need to log in to get your upgrade and 50% off. And yet when I go to ...

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Billing

I used Apple Pay to pay my bill and it’s still telling me that my phone bill is overdue ? 

Mia-2515 by Investigator
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  • 5 replies
  • 0 Helpful

positive feedback

we have just been into EE at meadowhall sheffield to take a new contract out.  having already been in O2 next door to try and sort out a problem we left without getting a new phone but just called in EE on the off chance.   LIAM who served us was jus...

solmij by Visitor
  • 14 Views
  • 1 replies
  • 0 Helpful

Latency - Fixed Mobile Broadband

Latency has become a serious issue.I  have to communicate with NHS hospitals that have/are switching to use Epic's EHR software, probably the most widely used EHR package in the world.Unfortunately, the latency currently being experienced using the E...

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