EE Community

Posts: 1
Registered: ‎03-07-2013

Top up problems

HI my name is Johanne and I am new to EE Community. I am having problems topping up phone with new debit card. T mobile claim my card was issued outside the UK, which is not the case. I have checked with bank who states problem is with T mobile and I am not the first customer with this problem. Anyone have any advice please.