by
Established Contributor

How long to unlock iphone 5

What sort of notification will I get when my iphone is unlocked? It's been 30 days now and still nothing???
13 REPLIES
by
Ace Contributor

Re: How long to unlock iphone 5

[ Edited ]

EE/T-Mobile/Orange will notify you with an email. 

 

Did you provide the correct email address and checked your spam folder? 

 

I suggest you try the unlocking guide now as they might forgot to send you this but have requested the unlock for you already. 

by
Established Contributor

Re: How long to unlock iphone 5

Thanks ill try that. Will I loose anything on my phone? I'm not wanting to change networks just want the phone unlocked itself.
by
Brilliant Contributor

Re: How long to unlock iphone 5

No you shouldn't lose anything but if you are concerned make sure you back up the phone.

by
Established Contributor

Re: How long to unlock iphone 5

Ok thanks ill give it ago.
by
Explorer

Re: How long to unlock iphone 5

How long did you wait for this email?
by
Investigator

Re: How long to unlock iphone 5

Apparently it should take 20 working days for the email to come through. I requested mine on the 16th September. I called EE yesterday and was told that it was unlocked and not to worry that I hadn't received the email. I went ahead and changed my SIM to a nano and followed the steps listed from the email that should of been sent. Surprisingly it hasn't been unlocked and I get an error message stating that the iPhone is still locked. I would wait till you get the email.

I'm going to call EE again today (currently in Oz) to try and get it sorted. They have been nothing but a nightmare for the past couple of weeks.
by
Explorer

Re: How long to unlock iphone 5

Hi
Its been over 30 days and still no email.
Any idea of whats happening?
by
Explorer

Re: How long to unlock iphone 5

Hi
Its been over 30 days and still no email.
Any idea of whats happening?
by
Grand Master

Re: How long to unlock iphone 5

Have you tried a new network sim and syncing with itunes?
Brendon

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Community guidelines

EE Contact Details...

150 from EE Mobile
0800 956 6000 (Option 5) from any other phone
0800 079 8586 Home Broadband & EE TV

by
Explorer

Re: How long to unlock phone

[ Edited ]

Hello, I have you cell phone

But I don't have your company phone number

Can unlock for me please? Thank you

My email is xxxxxxx@xxxxxxx

 

[Mod edit: Please do not include personal/private information when making a public post. Thanks!]

by
EE Employee

Re: How long to unlock phone

Hi suyunlong147138

 

Welcome to the EE Community, thanks for posting.

 

If you're looking at unlocking a handset please check out the following link for how to do so.

 

Thanks,

 

Rory

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by
Explorer

Re: How long to unlock iphone 5

i am already waiting for about 3 weeks for an e-mail from ee uk to unblock my son's i-phone 5 that he gave me as a present

by
EE Employee

Re: How long to unlock iphone 5

Hello @berkoitche

 

Let us check the account for an update, send me a private message with your information and we'll be able to find out what's happening.

 

Best regards

 

Barry

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