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Community Activity
Resolved! Recover and activate old phone number
Hi Good day, I would like to ask if I could recover and activate my old phone number, best regards, Marek
I just paid to renew my 25gb 30day plan, but only 2gb shows in data allowance!
The data on my existing the 30day plan I bought on 30th June ran out, so I selected to pay another £15 to renew my plan again today (25gb), but only the 2gb booster shows in the allowance. It's charged me today £13.50, not £15, and the screenshot i...
Help with calls
Hi, please could someone help?? My phone is not ringing and people are calling even though nothing comes through then EE leave a message to say someone called but it doesn't show in my recent calls?? Only happening with certain people calling, I can ...
A bit confused about what happens at the end of my contract
So in about 30 days my contract (SIM only) comes to an end. I've had a pretty good deal with EE and overall I've been satisfied with the service (despite bad experience with roaming on a recent trip). When I look at new deals though, the prices are m...
Cannot login to Now tv app
I cannot login into the Now Tv app with my EE account emailcan you please help me?
Resolved! Paperless Billing
How daft is it that you can only remove paper billing by having to phone 150. Surely this is just a basic instruction. ?
Is there a live chat that I can access from a PC or Laptop?
Hi, I am an EE customer. My mobile phone isn't accessible atm as it has been stolen. I am wondering how I can talk to somebody online, using a PC or Laptop. I have access to whatsapp, and can get to the website, but I can't seem to find any way to sp...
Tracking order
When I try to track my new mobile order it say timed out straight away is there an issue with tracking
Bill not appearing in manage tab
Got a simcard, both in the app on phone, and on the website there is no bill section in the manage tab, just useless links to different parts of the shop.
Channel Box office error
I have the full sports package but when I select the box office channels I get " you need to set up sports box office hd or add it to your package press ok and the sports box office 1 gives me 'theres been a problem try again later. I've tried ringi...
