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Resolved! How to pay overdue bill
Hello,I have a friend who, during her mortgage application process, discovered that she still has an outstanding EE bill of about £350 from November 2024. As she is not good in English, she asked me to help her contact EE for guidance on how to pay t...
It's impossible to add a US credit card - WHY?
The web page that allows me to enter a credit card will not permit me to enter card details for a US credit card. Please fix this.
Playstation 5 £70 EE Giftcard
Hello,I recently received my PS5 from EE, which comes with a 24 month PlayStation Plus subscription and a £70 EE gaming giftcard, however the gift card wasn't included in with the console, or the PlayStation Plus vouchers. Is there somewhere else I'm...
No tracking
I don’t have confirmation with a tracking number
No order update
Hi everyoneHas anyone recently ordered or done an early upgrade for the iPhone 17 Pro Max 256GB (any colour) at the beginning of this month? I keep seeing mixed information and delays, so I’m trying to understand what the real situation is.If you’ve ...
Asus Chromebook pixel10 pro
Very misleading promotion and disappointed with EE to be running such thing.Got told if we upgraded our 2 phones we could claim 2 free Chromebooks but at no point did we get told there was a limited amount. Waited the 14 days but then wouldn't let me...
Best Customer Service.
To Louie, You helped me with setting up my new broadband & sim packages. Just wanted to say you deserve a raise for how great you are & I hope you continue to enjoy singing whenever you can. I will not forget this quickly since you were a HUGE help...
Resolved! Pixel Prize Claim
Hello. If I upgrade to the pixel 10 Pro do I get to claim Asus Chromebook Flip and Pixel Buds Pro 2 together or do you have to pick one or the other ?
Returned kit but EE saying not received
Hello,I have returned my kit after closing my account, however I’m receiving emails that I’ll be charged £85. I have the tracking proof to show it was delivered to them, but as I’ve moved abroad I cannot call their customer service. Is there an email...
