by
EE Community Support Team

Re: Upgrading

Morning @Tine40

 

Thanks surprise.png

 

Thank you for sharing the solution to us and coming back to let us know Smiley Happy

 

As a thank you I would love to treat you to dinner on us.

I’m going to private message you – please reply to that message with your address details so that I can pop a restaurant voucher in the post.

Keep up the great work – it’s the people here who make this community a great place to be – and enjoy your meal out!

 

Thanks, Leanne Smiley Happy

by
Established Contributor

Re: Upgrading

My 6 months free Apple Music finishes on the 7th of May. 

 

I want to go back to directly paying Apple my monthly fee once my 6 months free promotion ends. 

 

If i cancel it through My EE does it end immediately or does it end on the 7th of May?

by
EE Community Support Team

Re: Upgrading

Hi @Mikey86uk and welcome back to the Community.

 

I have found a small extract from our Apple Music Help Guide which may assist your question.

 

"If you text STOP MUSIC to 150 during your free period, Apple Music on EE will be removed immediately. If you cancel before the end of your free period, you won’t be able to add Apple Music on EE again later"

 

Hope this helps,

 

Lee 

Let's get started

Join the EE Community to ask, answer, learn and share.