a month ago
I agree with damienw1, the app now only shows calls (if any) outside the data plan, whereas previous versions of app showed calls both within current and past billing months within the data plan. I too pay for the itemised blling option and feel shortchanged by EE's current app version. Even more so by the "big-brother" way I was forced to update on 13th March 2017. Other features and graphics which have also changed make the new app poorer - as per the many feedback comments in the reviews.
EE's service is progressively getting worse and little attention paid by EE to many comments on the app feedback/review listings by their customers. PLEASE listen to us - we can't all be wrong!!
Can you tell me if there is going to be any changes to take account of the feedback and thus missing info and graphics, or is a case of "EE knows best"??
a month ago - last edited a month ago
3 weeks ago
I have now the EE app but it wont let me past asking if I pay the bill when I answer Yes it puts me back to the screen asking for my mobile No. ? how do I get by this?