Samsung Galaxy S8 - Get yours tomorrow
by
Investigator

Re: My EE app: Stay in control of your account, 24/7

it won't allow my mobile number to be used on the app 

by
Investigator

Re: My EE app: Stay in control of your account, 24/7

I find the best way is texting AL to 150. The app isn't very helpful you're
not missing much!
by
Contributor

Re: My EE app: Stay in control of your account, 24/7

I agree with damienw1, the app now only shows calls (if any) outside the data plan, whereas previous versions of app showed calls both within current and past billing months within the data plan.  I too pay for the itemised blling option and feel shortchanged by EE's current app version.  Even more so by the "big-brother" way I was forced to update on 13th March 2017.  Other features and graphics which have also changed make the new app poorer - as per the many feedback comments in the reviews.

 

EE's service is progressively getting worse and little attention paid by EE to many comments on the app feedback/review listings by their customers.  PLEASE listen to us - we can't all be wrong!!

 

Can you tell me if there is going to be any changes to take account of the feedback and thus missing info and graphics, or is a case of "EE knows best"??

by
EE Community Support Team

Re: My EE app: Stay in control of your account, 24/7

[ Edited ]

Hi @kloughlin

 

Welcome back to community Smiley Happy

 

Thank you for your feedback and feedback like this will be passed on the right team.

 

We do listen and value all feedback.

 

Thanks

 

Richard

 

Smiley Happy

by
Visitor

Re: My EE app: Stay in control of your account, 24/7

I registered for ee app but when asked for my number it says it already exist how can i rectify it

by
New Member

Re: My EE app: Stay in control of your account, 24/7

I have now the EE app but it  wont let me past asking if I pay the bill when I answer Yes it puts me back to the screen asking for my mobile No. ? how do I get by this?

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