Samsung Galaxy S8 - available now!
by
Prodigious Contributor

Re: 4G Calling on the EE Network!

Remember Android Marshmallow has carrier settings like iOS. I think Samsung/Android/Three/EE are now taking advantage of this.

Like others have said it's in the interest of the networks to get everyone onto 4G as quickly as possible so they can get 3G and then 2G spectrum refarmed to 4G.

I'm guessing they're limiting the VoLTE rollout to PAYM just from a gradual rollout perspective and it will definitely come to PAYG
by
Skilled Contributor

Re: 4G Calling on the EE Network!

Ive used the feature for many weeks with no issue whatsoever. 

 

 

lee

by
Ace Contributor

Re: 4G Calling on the EE Network!

Hi @Karen_C

Did you manage to get any more information on whether 4g calling is available on LTE band 20 (800Mhz) yet?
...........................

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by
EE Community Support Team

Re: 4G Calling on the EE Network!

@Ed3925

 

Sorry for the delay....I'm still waiting for a reply!!

 

I'll chase it up again this morning!

 

Smiley Happy

by
Contributor

Re: 4G Calling on the EE Network!

[ Edited ]

Great, now hurry up and get to Leicester! 

Spoiler
 Please

 

by
Ace Contributor

Re: 4G Calling on the EE Network!

[ Edited ]

Thanks @Karen_C Look foward to learning more.

...........................

EE contact details:
Call 150 from your EE mobile
Freephone 0800 079 8586
From abroad, dial +44 7953 966 250
by
Ace Contributor

Re: 4G Calling on the EE Network!

@Karen_C

 

Why does the EE website say:

 

To use 4G Calling, make sure all of the following apply to you:

  • you have an EE pay monthly plan or small business or large business 4GEE plan

Sorry, but 4G Calling isn't available if you're on a large business plan if you're on pay as you go, T-Mobile or Orange

 

Is it supposed to say large business plan OR pay as you go? But that doesn't make sense either because it says above that it is available on large business plans? 

 

 

 

...........................

EE contact details:
Call 150 from your EE mobile
Freephone 0800 079 8586
From abroad, dial +44 7953 966 250
by
Problem solver

Re: 4G Calling on the EE Network!

@Ed3925  it's silly if it does.  EE only release new features to large business plans when the service is 100%. 

 

I noticed the other day that calls hand off from wifi calling to 4G even if VoLTE isn't active there.  

 

Thanks, 

Martyn

by
EE Community Support Team

Re: 4G Calling on the EE Network!

Hi,

 

It went live for Large Business plans on the 24th of May.

 

Good spot @Ed3925 looks like they've added the update and forgotten to take it out of the next section.

 

I'll get this changed ASAP.

 

Thanks. Smiley Happy

by
Contributor

Re: 4G Calling on the EE Network!

The list needs updating as you can use 4G calling in the Tamworth, Staffordshire area.
by
EE Community Support Team

Re: 4G Calling on the EE Network!

Hi,

 

Sorry for the delay in updating!

 

Thanks. Smiley Happy

by
Valued Contributor

Re: 4G Calling on the EE Network!

Hi EE, just to let you know that 4G calling is now active at the foot of Snowdon!
by
EE Community Support Team

Re: 4G Calling on the EE Network!

Thanks for the update @carwynf Smiley Happy

 

Have a great weekend

 

Cheers

 

Richard

by
Valued Contributor

Re: 4G Calling on the EE Network!

Hi EE, you state that 4G calling is now active in Caernarfon. I can clarify that this is not the case. I have done tests and it not using 4G calling. Can you check this?
by
EE Community Support Team

Re: 4G Calling on the EE Network!

Hi @carwynf,

 

What type of phone are you using?

 

Are you on a pay as you go or pay monthly plan?

 

Thanks

 

James

by
Valued Contributor

Re: 4G Calling on the EE Network!

iPhone 6 and pay monthly

Sent from my iPhone
by
EE Community Support Team

Re: 4G Calling on the EE Network!

Hi @carwynf,

 

It should be working for you with that phone.

 

Perhaps your 4G signal was weak when you tested, causing your phone to revert to 3G/2G.

 

Thanks

 

James

by
Valued Contributor

Re: 4G Calling on the EE Network!

I've got a full signal for 4G and in LL55 2US area

Sent from my iPhone
by
EE Community Support Team

Re: 4G Calling on the EE Network!

Hi @carwynf,

 

Does your signal drop to 3G/2G every time you make or receive a call?

 

Thanks

 

James

by
Ace Contributor

Re: 4G Calling on the EE Network!

@carwynf

Is 4g calling switched on in your phone settings?

The Enable LTE toggle must be set to 'voice and data', not just 'data'.
...........................

EE contact details:
Call 150 from your EE mobile
Freephone 0800 079 8586
From abroad, dial +44 7953 966 250
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