Hi, I had a really positive experience in the London Colney Store last weekend and wanted to leave some positive feedback. The person i spoke to was Jonny.
I went into store as i am coming to the end of my contract and wanted to find out my options. He advised me about going SIM only as i am happy with my current phone and waiting until i want to get a new find and also showed me what phones were currently available. There was no hard sell. In the end i have decided to wait for a few months and see what deals come up and if something comes up that i like i will go back.
I hope this feedback can be passed on and counts for something towards something positive for Jonny.