Highlighted
by Grand Master
Grand Master

New Third Party Charges Page Screws Up

The new Charges to mobile help page:

  • Shows stationary "Loading ..." under What have I been charged for?
  • Offers no charge checker to input your no. , maybe cuz of above.
  • Shows 3 blank rectangles at bottom.
  • Doesn't ask whether it is useful, which it decidedly isn't Smiley Sad.

What a mess this new Help system is. Bring back the old!

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number 020 7362 0200 or Freephone 0800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: New Third Party Charges Page Screws Up

Morning @XRaySpeX

 

I've tested the page on a few browsers and devices this morning and it seems to work OK.

 

Could you give it a try now and let me know if you still have problems?


Thanks


Chris 

3 REPLIES
by
EE Community Support Team
Solution

Re: New Third Party Charges Page Screws Up

Morning @XRaySpeX

 

I've tested the page on a few browsers and devices this morning and it seems to work OK.

 

Could you give it a try now and let me know if you still have problems?


Thanks


Chris 

by Grand Master
Grand Master

Re: New Third Party Charges Page Screws Up

@Christopher_G: Yes, it's OK now, on IE11 & FF60. Musta been a glitch last night.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number 020 7362 0200 or Freephone 0800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
by
EE Community Support Team

Re: New Third Party Charges Page Screws Up

Must have been, @XRaySpeX.

 

Glad it's working. Smiley Happy

 

Chris

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