by ryepri35 Investigator
Investigator

voice control activated on phone can't enter password to unlock galaxy s8

unable to unlock device as it powered down in voice activation mode and can not enter security password  when prompted. any help would be awesome 

5 REPLIES 5
by Grand Master
Grand Master

Re: voice control activated on phone can't enter password to unlock galaxy s8

by
EE Community Support Team

Re: voice control activated on phone can't enter password to unlock galaxy s8

Hi @ryepri35

 

Welcome to the community. 🙂

 

What happens when you plug the charger in?

 

Chris

 

 

by ryepri35 Investigator
Investigator

Re: voice control activated on phone can't enter password to unlock galaxy s8

galaxy s8

by ryepri35 Investigator
Investigator

Re: voice control activated on phone can't enter password to unlock galaxy s8

nothing changes just charges as normal. im requested to type my password in, as phone was restarted ...... whni trytotype my password in to the box it does not register in the phone and comes back with incorrect password @Christopher_G

by
EE Community Support Team

Re: voice control activated on phone can't enter password to unlock galaxy s8

Good morning @ryepri35

 

Thanks for getting back to us 🙂

 

Unless @Chris_B has any further ideas on this,  I'm gonna suggest a quick chat with Samsung support to see what they can suggest.

 

Let me know what they say.

 

Thanks

 

Richard

 

🙂

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