by sarim Investigator
Investigator

urgently need unlock code

hi, I requested an unlock code on 27/5/2017 and im aware the website says it takes upto 10 days to receive unlock code, however I will be going on holiday tomorrow evening and urgently need my phone unlocked as its the only mobile I have. Could you be more realistic and tell me an exact time frame when I will receive my unlock code as I dont want to go on holiday without a way to contact my family. 

thank you

5 REPLIES 5
by Grand Master
Grand Master

Re: urgently need unlock code

@sarim  As stated it takes up to 10 days it could if your lucky enough have it done within 48 hours like I have in the past but it's up to 10 days and you'll

not get it rushed though just because you want it done asap.   

Unfortunately you'll have to wait. Sorry 

by sarim Investigator
Investigator

Re: urgently need unlock code

hi, im aware the website says it takes upto 10 days and its already been 5.. just wanted to know if you can give an exact time frame or does it always take 10 full days?

 

thank you

by
EE Employee

Re: urgently need unlock code

Hi @sarim and welcome to the community.

 

We can only advise the unlock will take upto 10 day, it could be quicker.

 

The time scale it takes is down to how long the manufacturer takes to provide the code, how busy the unlocking department is.

 

We are unable to state an exact time.

 

Many thanks,

 

Lee

by sarim Investigator
Investigator

Re: urgently need unlock code

hi any thing I could do to help speed up the process?

by
EE Employee

Re: urgently need unlock code

Hi @sarim 

 

Unfortunately not.

 

Many thanks,

 

Lee

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