by reda123
New Member

unlocking iphone

Hello i live in france and i bought an iphone 7 on ebay and it is blocked on t mobile 

and i would like to know if it is possible to unlock it 

2 REPLIES 2
by Grand Master
Grand Master

Re: unlocking iphone

Hi, 

 

Have you tried reading the threads in the forum you have posted in as they would explain what you need to do. 

 

Try this EE guide to unlocking

 

Thanks,




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: unlocking iphone

To unlock a 2nd-hand phone you need to call Customer Services on 0800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.

 

Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.

 

But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.

 

If that is the case your only remedy is against whoever you got the phone from.

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