by portia911
Visitor

unlocking an out of contract phone

I had an iphone 4 with tmobile 2013-15. I'm now back with EE with iphone7. Do you think they will charge for an unlock code so I can give it to someone or will it work as is with a new EE sim card? I've erased the phone and no carrier is shown but I thought iphones were locked to the original carrier.

1 SOLUTION

Accepted Solutions
by Profile closed
Not applicable
Solution

Re: unlocking an out of contract phone

Hello @portia911 a T-Mobile iPhone 4 will accept an EE SIM card. If you are the original owner you can unlock it for free through customer service on 150 from your EE phone or 07953 966 250 from any other (lines open at 8am). If it is an EE personal pay monthly account you can also access Live Chat:

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

 

More information on unlocking a PAYM device through EE:

 

https://community.ee.co.uk/t5/Pay-monthly/How-to-unlock-your-EE-pay-monthly-phone-or-device/td-p/559...

 

🙂

2 REPLIES 2
by Profile closed
Not applicable
Solution

Re: unlocking an out of contract phone

Hello @portia911 a T-Mobile iPhone 4 will accept an EE SIM card. If you are the original owner you can unlock it for free through customer service on 150 from your EE phone or 07953 966 250 from any other (lines open at 8am). If it is an EE personal pay monthly account you can also access Live Chat:

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

 

More information on unlocking a PAYM device through EE:

 

https://community.ee.co.uk/t5/Pay-monthly/How-to-unlock-your-EE-pay-monthly-phone-or-device/td-p/559...

 

🙂

by
EE Community Support Team

Re: unlocking an out of contract phone

Hi @portia911,

 

Welcome to the EE Community.

 

Did @Profile closed's great post give you all the information you needed?

 

Thanks

 

James

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