04-06-2019 06:16 PM
Was it ever used on EE network?
EE won't unlock phones which are less than 6 months old on new or upgraded accounts. Contractually these devices still belong to EE and the seller is in beach of their contract, by selling their device.
04-06-2019 06:24 PM
Hiya. thank you for quick reply. i literally just received it yesterday and inserted the EE sim card today. oh no, there is no other way on speed it up?
04-06-2019 06:35 PM
For the first 6 months the phone still belongs to EE, and should be used on the account it was purchased/upgraded on.
04-06-2019 07:32 PM
@robert20 : Did you buy this phone direct from EE or from a 3rd party seller? In the latter case EE will nor recognise your device as they did not sell it to you.