by banusha
Explorer

unlock my device

hi

7 REPLIES 7
by banusha
Explorer

unlock my device

 
by Colstalex Contributor
Contributor

Re: unlock my device

You can’t get you device unlocked here.

 

there is a help article about how to do it, have a search.

by Grand Master
Grand Master

Re: unlock my device

Hi @banusha 

 

Please read EE guide which explains the process:

HOW DO I UNLOCK AN EE DEVICE TO USE WITH ANOTHER NETWORK?

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: unlock my device

Where did you get this device? Did you buy it yourself new direct from EE or is it 2nd-hand? The unlocking process & costs are different. Is it on contract or PAYG? How old is it?

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by Brilliant Contributor
Brilliant Contributor

Re: unlock my device

Hi @banusha 

Please CLICK HERE to review the current unlocking process.

This guide will tell you everything regardless if you have bought it brand new from EE or second hand off sites like eBay or a friend.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by banusha
Explorer

Re: unlock my device

Hi
Just 6 months old

Sent from my iPhone
by
EE Community Support Team

Re: unlock my device

Hi there @banusha

 

Thanks for coming here.

 

Did you purchase your device from EE?

 

Are you with us on pay as you go or pay monthly?

 

Leanne 🙂

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