by barryjlongstaff

unlock device?

how do I unlock my iphone

EE Community Support Team

Re: unlock device?

Hi there @barryjlongstaff


Welcome to the community 🙂


From 01 August 2017 any Apple device which was purchased directly from EE on or after 1 September 2015 will be unlocked automatically once the device reaches 18 months old.


This means you may not need to request your device to be unlocked if you purchased the Apple device on or after 1 September 2015.


You can now check the lock status of your EE Apple device via the online unlock request form or by texting UNLOCK to 150.


If this was bought before 1 September 2015 or not from us direct, please use the links below to unlock the device.







Leanne 🙂

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