12-11-2018 05:44 PM - last edited on 13-11-2018 01:31 PM by DanielPA
[mod edit: please do not post personal information such as IMIE numbers on the public board. Thanks!]
12-11-2018 06:46 PM - edited 12-11-2018 06:46 PM
Have you tried searching Google for free unlocking?
12-11-2018 07:51 PM
Did you buy this device yourself new direct from EE/Orange or is it 2nd-hand? The process & costs are different.
13-11-2018 05:17 AM - edited 13-11-2018 05:19 AM
To unlock a 2nd hand phone you need to call Customer Services on 0800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.
Once the process has been started you will receive an email from the Unlocking Team to process the unlock.
But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.
If that is the case your only remedy is against whoever you got the phone from.
13-11-2018 01:09 PM
It's still the same process to unlock it.
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