my samsung s7 asked for a password and can't remember it and now can't get onto the phone
@melaniecondon You will have to remember the passcode. This is a security measure that no one else knows.
Hi Chris - it is asking me for a password rather than a number
@melaniecondon Devices can have passwords or number or a combination of both.
I can't remember it - is it the google one?
I have registered on EE to have it unlocked but it says it can take 10 days and despserate for the phone to be working straight away
Hello there @melaniecondon
Thanks for coming to the community.
Are you using an EE phone and SIM?
Unlocking the phone will open the phone for all networks this will still need your passcode if you have one set up on the phone.
One of these options may help you find the answers you need.
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