15-06-2018 11:25 AM
Hi, I use a 4GEE sim card in an EE router for my home internet. My tariff includes roaming in EU countries so I have bought a small travel router: an EE Osprey (the yellow and black one) for use when we are on holidays in EU countries.
Do I need to have the SIM card or the Osprey device 'unlocked' to use them abroad or will it be just like a mobile phone that just works when away?
15-06-2018 11:47 AM
@srobo2 You don’t need it unlocked you just need to make sure roaming is enabled on your account. Call customer services to do this.
15-06-2018 11:50 AM - edited 15-06-2018 11:55 AM
You don't need the Osprey unlocking if you're just running it on an EE SIM. EE Devices only need unlocking to run on non-EE SIMs.
As you are on PAYG roaming is already enabled for you.
15-06-2018 12:07 PM
Sorry, my mistaken assumption :(.
On contract you do need roaming enabled. Text ROAMING to 150 to check if it is.
15-06-2018 12:11 PM
@srobo2 Please read what I originally put. Seeing as you can not text from a router.
If your Sim card fits into a mobile phone then you could use text service to enable roaming on your contract
text Roaming to 150
15-06-2018 12:16 PM
@Chris_B: The Osprey does SMS as does most MBB routers.
15-06-2018 12:25 PM - edited 15-06-2018 12:28 PM
@XRaySpeX Does it ??
@srobo2 Ok what he said.
Just to add add you can only use up to 15GB of data a month if your contract allowance has more than this when roaming.
15-06-2018 12:32 PM
@Chris_B: Yes, it does. Explore yours a bit more carefully.
15-06-2018 12:36 PM
@XRaySpeX That’s very presumptuous of you to assume that I even have one.
Just to be clear I don’t own and never have owned in fact I don’t believe I’ve even touched one.
15-06-2018 12:43 PM
@Chris_B: Sorry, I thought you had 1.