by lee13
Explorer

old number move back to the new one WHy ?

My old moblie  number when back to the new one. I can ring up and it shows my old number but if i text it show the new number can anyone show any light on this,  do I need to go back to the shop ?

 

I have had a Text to say that the PAC code complete

1 SOLUTION

Accepted Solutions
by Profile closed
Not applicable
Solution

Re: old number move back to the new one WHy ?

Are you using an iPhone?

 

If so, you need to update your mobile number in the settings as your temp number will still be active.

 

1) Turn off iMessage (Settings>Messages>iMessage)

2) Turn off FaceTime (Settings>FaceTime>FaceTime)

3) Update your own mobile number in Settings>Phone>My Number

4) Turn iMessage and FaceTime back on again.

5) Completely reboot your iPhone by turning it off and then back on again.

3 REPLIES 3
by Profile closed
Not applicable
Solution

Re: old number move back to the new one WHy ?

Are you using an iPhone?

 

If so, you need to update your mobile number in the settings as your temp number will still be active.

 

1) Turn off iMessage (Settings>Messages>iMessage)

2) Turn off FaceTime (Settings>FaceTime>FaceTime)

3) Update your own mobile number in Settings>Phone>My Number

4) Turn iMessage and FaceTime back on again.

5) Completely reboot your iPhone by turning it off and then back on again.

by lee13
Explorer

Re: old number move back to the new one WHy ?

Yep iPhone it working now thx for the help

Sent from my iPhone
by
EE Employee

Re: old number move back to the new one WHy ?

Thanks for letting us know @lee13

 

Hope you decide to stick around the Community! 

 

Smiley Happy

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