20-09-2018 04:50 PM
I have an old Samsung mobile, bought from Orange outright years ago. Now want to use it on EE. Have tried all the help topics and gone round in circles to try and find out how to unlock it. As far as I'm concerned it shouldn't cost anything as it was never on contract in the first place. Help
20-09-2018 05:02 PM
@AJR1. Do you know the number that was used in this device? if you do you can fill THIS out, if you can not remember you’ll neeed to call customer services and you might be charge if you can not verify the account.
20-09-2018 05:09 PM
You can just apply using the Unlocking your device form as the PAYG option and giving the mobile number that it originally came with. It will cost nowt.