a month ago - last edited a month ago by Leanne_T
i toped up £ 20,00 and i din't know that my service was cancelled, so i have the money on my mobilr phone but I can't use use it , would you get my phone but working or please can i unlock my mobile phone , tu used with another suplayer , o can i get my £20 pounds back , i been having so many problems with this nomber ,sorry but i don't wan ee anymore , thank you anythink call on **************,that its maria my friend and she have my permition to answer anything you need to know ,thank you . maria aldora jesus ,
[mod edit: please don't post personal details on the forum]
a month ago
To unlock your phone:
Please read EE guide which explains the process:
HOW DO I UNLOCK AN EE DEVICE TO USE WITH ANOTHER NETWORK?
You need to speak to EE CS on 150 about reactivating your account if it's in hibernation.
4 weeks ago
When did you last use it for a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.
You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.