by 7861
Explorer

iPhone unlock

Hi,

 

i requested a unlock on my iPhone 8 a number of days ago. Aside from the original email detailing that the unlock has been requested, I’ve heard nothing back. 

 

Can anyone advise as to what to do. 

 

Also will I need to reset my device to finish the process. 

4 REPLIES 4
by Grand Master
Grand Master

Re: iPhone unlock

@7861: It can take up to 10 days to complete an unlock. So until then there is nowt you can do.

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by
EE Employee

Re: iPhone unlock

Hi @7861 and welcome to the community.

 

Please do pop another network SIM in the device and try a backup and restore to new to see if that helps?

 

Many thanks,

 

Lee

by 7861
Explorer

Re: iPhone unlock

Hi,

 

gave that a try yesterday and still the same issue. Quite frustrating as the Email said iPhones will take 72hrs and it’s been a lot longer than that. They also said they’d contact me and I’ve had no communication! 

 

Service is terrible!!!

by
EE Employee

Re: iPhone unlock

Hi @7861

 

Thanks for trying this for us.

 

I have sent you a private message on here, so I can get some details from you.

 

Thanks,

 

Lee

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