12-08-2019 03:04 AM
I want to unlock my EE iPhone, ive tried using this https://ee.co.uk/help/help-new/getting-started-and-upgrading/unlock-your-phone/unlock-a-ee-device-to... but everytime i click on 'log in to My EE' i get asked to put my EE number but i dont have one, and i am from Morocco.
12-08-2019 07:54 AM
Thanks for coming to the community.
Where did you purchase the device?
If you have purchased or been gifted a second-hand phone or device that's locked to EE you would not be able to use the unlock form.,
Follow our How to unlock a second hand device process.
Let us know if you have any questions 🙂