05-05-2018 10:04 AM - edited 05-05-2018 10:06 AM
Hello! I buy a iPhone 6S from a guy and he don't tell me the phone is in blacklisted, if i put the sim card from EE uk is working but if i put another sim card is not working. The phone was new in box brand new, and i have the ticket where store buy the phone. I am a man in a wheelchair and he lie to me stolen my money, and now i can't found the guy. link with ticket and imei: https://drive.google.com/open?id=1VvrjXyIiG5lTQqu75rANVBoY3PJVgS00
Please if some one can help me! Now i am in Romania and i don't know what to do.
05-05-2018 11:53 AM - edited 05-05-2018 12:02 PM
@abel92 Only the original owner can get the blacklist removed from this device as the device has been reported lost/stolen.
05-05-2018 12:04 PM
@abel92 There is nothing you can do, EE are not responsible if you purchase a device that’s blacklisted your issue is will the seller of the device.
05-05-2018 04:01 PM
If it is blacklisted, how can an EE SIM be working?
30-05-2018 11:59 AM
hi, looks like your iphone is not blacklisted, probably you need just unlock your phone to work with any simcard. See below link and put your imei nr, that shows you blacklist status which is clean!!!