by Fallingawake
Visitor

how long does it take to get an unlock code?

I requested an Unlock code via the online form 10 days ago but have had no contact via email or text from EE since. How long does the process normally take?

1 REPLY 1
by Grand Master
Grand Master

Re: how long does it take to get an unlock code?

Hi,  

 

10 days ago the 22nd December?  You might have missed the fact we have had Christmas and New Year so regrettably these bank holidays will have likely caused some delays. 

 

You should ring 150 and ask CS how it's going or if it's even started. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
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