by Mikemac61
Visitor

how can I get my phones unlocked once I'm out of contract. Galaxy 4 & 5

how can I get my phones unlocked once I'm out of contract. They are galaxy 4 & 5

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: how can I get my phones unlocked once I'm out of contract. Galaxy 4 & 5

Good Morning @Mikemac61

 

Once the phones are out of contract it will be free of charge to request the unlock

 

For all the information you need see - How to unlock your pay monthly phone or device.

 

Hope this helps.

 

Thanks - Karen. :smiley

3 REPLIES 3
by Grand Master
Grand Master

Re: how can I get my phones unlocked once I'm out of contract. Galaxy 4 & 5

If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form as the Pay Monthly option and giving the mobile number that it used to have. It will first show your current phone on that number & ask whether that is the device you want to unlock? If not, you will then have to type in the IMEI of the old phone. 

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by Grand Master
Grand Master

Re: how can I get my phones unlocked once I'm out of contract. Galaxy 4 & 5

Hi, 

 

You can also use any third party service as you only really need to use the carrier for iPhones. 

 

Thanks 




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by
EE Employee
Solution

Re: how can I get my phones unlocked once I'm out of contract. Galaxy 4 & 5

Good Morning @Mikemac61

 

Once the phones are out of contract it will be free of charge to request the unlock

 

For all the information you need see - How to unlock your pay monthly phone or device.

 

Hope this helps.

 

Thanks - Karen. :smiley

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