by Lucytapp87
Visitor

help needed unlocking EE phone

Hi I’ve bought a phone from a friend which is locked to EE - I am on giffgaff gaff so need it unlocked - I realise you can’t do the online form - and when I have tried to call the customer service number it won’t let me get through to speak to anyone  as I don’t have a number registered to EE ! So frustrating ! Pls help me ! Thanks ! Lucy 

1 REPLY 1
by Ace Contributor
Ace Contributor

Re: help needed unlocking EE phone

Hello @Lucytapp87 you can unlock your device by calling EE on 0800 956 6000 options 2, 4. There is an £8.99 charge to unlock a second hand device.

 

If your friend is the original owner she can request the unlock for free:

 

https://community.ee.co.uk/t5/Unlocking-your-device/Unlocking-your-EE-mobile-phone-or-device/td-p/59...

 

🙂

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