by RichardG13
New Member

good service

Formerly with Orange for years with a cheap emergency (old) mobile, I'm switching this one elsewhere. Very nervous to contact EE for the first time to get an unlock and PAC number. Patience, politeness, kindness all count for a lot today. The EE operatives at two locations delivered on all counts and both were excellent ambassadors for EE. It's easy to criticize, but praise also needs to be given where due.... One was named Mathew and I wish I had caught the name of the other one.... Many thanks to both 🙂 

1 REPLY 1
by Ace Contributor
Ace Contributor

Re: good service

@RichardG13 

That’s great news that you had good customer service and a good experience.  It’s always nice to read positive feedback.  I’m glad you got sorted out xxx

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