by singrid12
Explorer

como faço para desbloquear meu iphone 5s pra usar chips da operadora do brasil

queria muito desbloquear meu iphone 5s pra usar a operadora do brasil

5 REPLIES 5
by singrid12
Explorer

como faço para desbloquear meu iphone 5s pra usar chips da operadora do brasil

unlock dispositivo 5s 

by Grand Master
Grand Master

Re: how do i unlock my iphone 5s to use chips from the brazil operator

@singrid12: Did you buy this device yourself new direct from EE or is it 2nd-hand? The process & costs are different.

Você comprou este dispositivo você mesmo, diretamente da EE ou é de segunda mão? O processo e 
os custos são diferentes.
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by singrid12
Explorer

comprei na loja da aple aqui no brasil.so q depois q resetei ele bloqueo

unlook

by singrid12
Explorer

Re: how do i unlock my iphone 5s to use chips from the brazil operator

sim comprei na loja da aple aqui no brasil depois q resetei nao consegui mais usar o chip aqui do brasil

by Grand Master
Grand Master

Re: how do i unlock my iphone 5s to use chips from the brazil operator


@singrid12 wrote:
 
yes I bought it in the store of aple here in Brazil after I reseated I could not use the 
chip here in Brazil anymore

Eh? Apple don't sell locked EE phones in Brazil, nor does EE. So it must be 2nd-hand? 

 

To unlock a 2nd-hand phone you need to call Customer Services on +44 800 956 6000 (option 2, option 4) to put you in touch with the Unlocking Team to request an Unlock Code. You will be asked for your email addy. They will take payment (of £8.99) from any valid UK bank card.

 

Once the process has been started you will receive an email from the Unlocking Team to process the unlock. It can take up to 10 days to complete the unlock.

 

But even so beware that EE could still refuse to unlock it. Many phones sold 2nd-hand have been reported lost or stolen, have been sold by the original owner when under 6 months old without EE's permission or have money owing on them.

 

If that is the case your only remedy is against whoever you got the phone from.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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