I have claim for lost phone insurance on 16/01/2023 but I can’t get any updates any one can help please Even they did not explain me why it takes more than one month to process every time they are change the claim.I have Claim lost claim later on the...
My phone has just returned from my Insurer's repairers. Started it up and got the message “Enter network unlock code. Your phone isn’t allowed to use this SIM card” after the SIM card was inserted. How can I get this rectified? Thanks
selected my upgrade phone and package. received my phone transferred my old date but i have nothing texts/calls etc assigned to the new phone, it doesnt state in my account either when i log in? it still says i have my old phone?
I've had my phone (Google Pixel) just under a year and it was in mint condition. I started having an issue whereby my phone would crash, even when I wasn't using it and got stuck in a reboot loop. Eventually, it was so bad it wouldn't stay on for a s...
EE website says £70 for screen repair to Google Pixel 7a. This is about half the price I have seen elsewhere. I have been trying to get this price validated by EE but nobody seems able to. I went into my local EE store and they didn't even know EE di...
tentei fazer uma compra de um aparelho iphone 15 e dei 100 libras de entrada, debitaram o valor. porem não foi aprovada a compra e não me reembolsaram o valor ainda. o que eu faço?
Hi,I have been trying to to see if the above Tablet is locked to EE by logging into my account using the check for locked device.Unfortunately although I have double checked the fifteen number IMEI digits when I enter them to check I get an error m...
Hi I lost my iPhone 15 pro max on 24th March at Around 9:45 pm and submitted a claim on the next day, they keep saying I will be contacted via the insurance team but there’s no response, I paid £204 last month actually they took it via direct debit w...
After having device only 6 months I did update on software today and after updat around 7pm 24 March 24 the screen has stop responding and also have lines running down it . Not been dropped and been in a case since day1 Any one any ideas. Booked int...