3 weeks ago
Got my iPhone 8 Plus directly from EE over 18 months ago and text unlock to 150 only for it to say it’s still locked to EE?
I’ve submitted an unlock request but I want confirmation I won’t be charged £8.99 on my next bill for something that should happened automatically?
I’m 19 months into a 24 month contract
Good Morning @Deano1592.
Thanks for coming to the community.
Was this purchased direct with EE? only phones purchased direct are automatically unlocked after 18 months.
One of these options may help you find the answers you need.
Start a topic
Join the EE Community to ask, answer, learn and share.