by Tylerwarren93
Visitor

Why haven't I got my unlock code yet

I sent off my request to unlock my device over 10 days ago now and still haven't received any texts or emails. Why is it taking so long?

2 REPLIES 2
by Grand Master
Grand Master

Re: Why haven't I got my unlock code yet

Did you buy this device yourself new direct from EE or is it 2nd-hand? The process & costs are different.

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by
EE Community Support Team

Re: Why haven't I got my unlock code yet

Hi @Tylerwarren93,

 

Welcome to the EE Community.

 

That's a great question from @XRaySpeX, please let us know the answer so we can help.

 

Find out more about unlocking an EE phone or device >

 

Thanks

 

James

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