by Tylerwarren93

Why haven't I got my unlock code yet

I sent off my request to unlock my device over 10 days ago now and still haven't received any texts or emails. Why is it taking so long?

by Grand Master
Grand Master

Re: Why haven't I got my unlock code yet

Did you buy this device yourself new direct from EE or is it 2nd-hand? The process & costs are different.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
EE Community Support Team

Re: Why haven't I got my unlock code yet

Hi @Tylerwarren93,


Welcome to the EE Community.


That's a great question from @XRaySpeX, please let us know the answer so we can help.


Find out more about unlocking an EE phone or device >





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