by Hafiz1 Investigator
Investigator

Why has my iPhone 5 not been unlocked yet?!

I sent my unlock request on Wednesday 4th January and i haven't had a reply since and its now the 14th. Its been 10days with no reply.

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What do i do now?!

 Is this a joke? Please reply to this at least 

5 REPLIES 5
by
EE Employee

Re: Why has my iPhone 5 not been unlocked yet?!

Welcome to the Community @Hafiz1

 

We've had some delays with unlocking over the Christmas and New Year period so it may take a few days longer.

 

Did you get confirmation of your unlock?

 

Have you checked your Spam/Junk email folders for any emails?

 

Thanks - Karen. Smiley Happy

by Hafiz1 Investigator
Investigator

Re: Why has my iPhone 5 not been unlocked yet?!

Yes, I've had a conformation for my unlock
by
EE Employee

Re: Why has my iPhone 5 not been unlocked yet?!

If you've had confirmation that's good.

 

Give it till Monday and if you still haven't received anything pop back and let us know!

 

Thanks - Karen. Smiley Happy

by Hafiz1 Investigator
Investigator

Re: Why has my iPhone 5 not been unlocked yet?!

Its now Tuesday and i have still received nothing?! Unbelievable.
by
EE Employee

Re: Why has my iPhone 5 not been unlocked yet?!

Morning @Hafiz1

 

Sorry to hear you still haven't heard anything.

 

I'll send you a Private Message to get some additional details.

 

Thanks - Karen. Smiley Happy

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