28-07-2017 04:21 AM
I'd like to know why EE charges £8.99 to unlock a phone when my partner's service provider (O2) will unlock his for free? We were in both O2 and EE stores Thursday and EE will charge but O2 won't. We are going to New York next month and I don't want to pay £40+ for using my phone there so I want to use an American sim but I don't understand why EE charge for unlocking...
28-07-2017 05:04 AM
If you are a pay as you go customer with ee then unlock your phone is free.
If you out of your minimum contract it also free.
But if you still in your minimum contract then you need to pay £8.99, and you can only request after your 6 month in contract.
More information can find here Unlocking your phone
28-07-2017 05:07 AM
Hi @tahirmian Thanks for your reply. I read that before posting but it doesn't explain why EE charges £8.99 to unlock when other providers are doing it for free.
28-07-2017 05:55 AM
Simply because they can.