by jalfik Contributor
Contributor

Why I cant unlock my Note 9.

I would like unlock my Note 9 but I cant cos it is not Ee:)

I upgrade to Note 9 via online in Ee shop,I put imei  but website told that isnt ee phone?

Whats happen?

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Why I cant unlock my Note 9.

Hi @jalfik,

 

Welcome back to the community. Smiley Happy

 

Once you have had your phone for six months, you can unlock it by following the instructions in Unlocking your EE mobile phone or device.

 

Hope this helps.

 

James

5 REPLIES 5
by Brilliant Contributor
Brilliant Contributor

Re: Why I cant unlock my Note 9.

You are not going to get the Note 9 unlocked. All contract phones purchased through EE the device still belongs to EE for the first 6 months.

 

So you cant unlock the device until month 6.

 

The Note 9 has barely been out 5 months.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by
EE Community Support Team
Solution

Re: Why I cant unlock my Note 9.

Hi @jalfik,

 

Welcome back to the community. Smiley Happy

 

Once you have had your phone for six months, you can unlock it by following the instructions in Unlocking your EE mobile phone or device.

 

Hope this helps.

 

James

by jalfik Contributor
Contributor

Re: Why I cant unlock my Note 9.

Thank a lot:)

by jalfik Contributor
Contributor

Re: Why I cant unlock my Note 9.

Thanks a lot:)

by
EE Community Support Team

Re: Why I cant unlock my Note 9.

No problem @jalfik Smiley Happy

 

James

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