by jamilsonlemos
Visitor

Why I can't receive calls?

My iPhone ain't receiving or making calls or texts? Any suggestions why? Thanks 

2 REPLIES 2
by Grand Master
Grand Master

Re: Why I can't receive calls?

Hi, 

 

It could be one of a thousand reasons from the phone is blocked to a mast issue. 

 

You need to give a bit more information:

 

  • Are you on EE, Tmobile or Orange? 
  • Are you pay monthly or PAYG? 
  • If PAYG are you in credit? 
  • How long have you owned the phone and did you get it from EE? 
  • Have you tried resetting your network under settings? 
  • Have you checked your local mast for issues here.

Thanks 




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by
EE Community Support Team

Re: Why I can't receive calls?

Good morning @jamilsonlemos

 

Thanks for choosing to join community 🙂

 

I know @Northerner has asked you everything that is needed, so I was just wondering if you have managed to sort things out?

 

Cheers

 

Richard

 

🙂

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