by Gillyt4

What is np code

My phone has somehow blocked or something!

It just keeps saying "input np code" ...what or where do I find this?

by Grand Master
Grand Master

Re: What is np code

@Gillyt4 : It means your phone is locked to particular provider. Is this a phone you got from EE? Are you trying to put another network's SIM in it? To do that you would need it to be unlocked by EE.

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by Gillyt4

Re: What is np code

Yes it's an EE phone. And no not trying different SIM..the SIM works in another phone . The phone is normal till I put SIM in ! That's when it asks for np code! I've no idea what happened!

EE Community Support Team

Re: What is np code

Hi @Gillyt4


Thanks for posting on the community.


Where did you purchase the device?


Has this worked with your EE SIM previously?


Leanne 🙂

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