04-04-2019 02:39 PM
@Gillyt4 : It means your phone is locked to particular provider. Is this a phone you got from EE? Are you trying to put another network's SIM in it? To do that you would need it to be unlocked by EE.
05-04-2019 11:46 AM
Yes it's an EE phone. And no not trying different SIM..the SIM works in another phone . The phone is normal till I put SIM in ! That's when it asks for np code! I've no idea what happened!