by Davidprescott22
New Member

What is my network key

by Maestro

Re: What is my network key

That means your handset is locked and requires unlocking before you can use a different SIM card in it.

EE Community Support Team

Re: What is my network key

Hi @Davidprescott22


Thanks for posting on the community.


Do you have an EE phone?


Are you trying to use a different network SIM card?


Leanne 🙂


by Grand Master
Grand Master

Re: What is my network key

Did you buy this device yourself new direct from EE or is it 2nd-hand? The process & costs are different.

If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
Let's get started

Join the EE Community to ask, answer, learn and share.