05-12-2018 10:00 AM
On my itemised bill it had a third party code number 69005,when i checked this code it said it was a service which to buy products and be charged on a seperate bill to my ee from that sim number,bit confused as he only 14
05-12-2018 10:30 AM - edited 05-12-2018 10:30 AM
This sounds like a third party charge from Boku, based on that number.
This page may help you:
If you enter the shortcode 69005 you get a contact number for Boku you can complain to and try and get a refund. It probably won't be easy.
The PSA authority have some helpful pages on it too.
Let us know how it goes.