by Dee28 Investigator
Investigator

What happens to the credit balance if I unlock my payg phone

Will the existing credit remain on my payg phone if I apply to unlock it

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: What happens to the credit balance if I unlock my payg phone

Hi,

 

Yes unlocking your phone doesn't impact your credit or phone/sim usage. You can still use it as normal.

 

Thanks,




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: What happens to the credit balance if I unlock my payg phone

Hi,

 

Yes unlocking your phone doesn't impact your credit or phone/sim usage. You can still use it as normal.

 

Thanks,




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Dee28 Investigator
Investigator

Re: What happens to the credit balance if I unlock my payg phone

Thanks for that.  Couldn't find the answer in all the usual places!

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