07-04-2017 05:18 AM - edited 07-04-2017 05:20 AM
How did you apply for unlocking?
Did you yourself buy this phone new direct from EE?
07-04-2017 05:33 AM
@LilGig How long have you had the device from EE, as EE will not unlock a device until you've owned that device for 6 months.
07-04-2017 08:28 AM