by Alaff9556
New Member

Waited over 72 hrs for a response to unlock phone,with no response

 
1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Waited over 72 hrs for a response to unlock phone,with no response

Hi @Alaff9556

 

The unlocking process can take up to 10 days. 

 

How long does it take to unlock my device?

 

We aim to unlock all devices within 72 hours. If we need to contact the manufacturer to get a code, it may take ten days. But we’ll be in touch if that’s the case.

 

You will just have to wait.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
1 REPLY 1
by Grand Master
Grand Master
Solution

Re: Waited over 72 hrs for a response to unlock phone,with no response

Hi @Alaff9556

 

The unlocking process can take up to 10 days. 

 

How long does it take to unlock my device?

 

We aim to unlock all devices within 72 hours. If we need to contact the manufacturer to get a code, it may take ten days. But we’ll be in touch if that’s the case.

 

You will just have to wait.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

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