06-01-2017 04:37 PM
I have submitted a unlocking request for my handset and received a message stating this can't be completed because the handset has not been active on my account for 6 months. I have had the handset since March. Can someone advise?
06-01-2017 05:09 PM
06-01-2017 05:30 PM
@emmavicky Was this device part of your original contract with EE has it been replaced by insurance at any time.